SH-ACU received a whistleblower complaint about financial mismanagement by the top PBU officials. Police investigations revealed that officials of the bank had paid UGX1.6bn for an E-suite banking system that was not working. The officials also made fictitious payments of UGX292m as a commission. The then managing director and seven senior managers were arraigned before court on charges of abuse of office, embezzlement and causing financial loss to government. The implicated were interdicted and the bank’s profitability increased as follows:
- 2018 – UGX3.39bn
- 2019 – UGX8.8bn
- 2020 – UGX10bn
